Wednesday, 23 January 2019

Why mobile friendly website are MUST




Chances are, you've already listened (possibly from a web designer or digital marketing company) that your site must be mobile-friendly in case you need to be competitive in today's online market.
When Mobilegeddon occurred, tons of companies hustled to create their sites mobile-friendly, but for those of you who haven't made the switch yet, you may be wondering if having a mobile-friendly website is truly important for your business.

How Important Is Mobile Really?

For the past 3 years, individuals have consistently gotten to the web from their mobile phone or tablet more than from a desktop or laptop computer. Desktop traffic has really been decreasing for more than a decade and mobile web utilize continues to grow.
Back in 2017, it was predicted that by the conclusion of 2019, mobile would account for 79% of all web traffic. This may mean that individuals are looking at the desktop version of your site only 20% of the time. And if your location doesn't work well or look right on a mobile device? Studies show people will essentially halt visiting it in favor of a site that gives a better mobile experience.

How Does Your Audience Browse?

In spite of the overall trend towards mobile, there are still a few businesses where most site activity still comes from desktop computers. Analyze your buyer personas to get a higher thought of how your audience browses the web. Mobile is especially crucial to local service-based businesses, like locksmith services, for illustration. Somebody in need of emergency roadside service is nearly certainly going to search for a local business using their mobile device.
For an indeed more comprehensive picture, review your Google analytics data to see which devices your visitors utilize.
But while mobile may be more important for a few businesses than others, user preference and browsing habits aren't the only things to consider regarding having a mobile-friendly website.

Mobile-Friendliness and SEO

Of all the factors looked at by Google when choosing how to rank your site on search engines, mobile usability is ranked as the third most vital of all the factors.
Google made an indeed greater move to mobile in November 2016 when it declared that it would crawl the mobile version of websites before the desktop version.
Besides, Google is going to take its ranking signals from the mobile version of your site, not the desktop version. This may influence your rankings in Google.

Mobile-Friendly Responsive Design

In case you've made or updated your website within the past couple of years, chances are your designer used responsive design. Responsive design adjusts the display of your site to the size of the device screen being used. In some cases, this implies an auto-resizing of the content.
In other cases, it can mean a drastically different appearance with rearranged content or different, mobile-friendly navigation, for instance.
A few businesses realize that the majority of their traffic comes from mobile which they can't possibly convey an ideal user experience essentially using a responsive version of their site, so they developed a mobile app for their website.
Amazon is one example of a company that realized its tremendous site would be truly difficult to use on a mobile device.
Keeping up an optimized version of both your desktop and your mobile websites may not be the best use of your resources, either. Again, audit your web analytics to see how most individuals utilize your site when choosing how to designate mobile development and optimization resource

Next Steps with Omega-Cst to Make Your Website Mobile-Friendly


  • Not sure if your website is mobile-friendly? Let our expert help you with it.
  • If you'd need help analyzing your target market and site analytics to decide if a mobile redesign is right for you, feel free to contact us.
  • If you already know you need a mobile-friendly website and are searching for the right partner, let's begin a discussion.


Monday, 14 January 2019

MaxCRM is Your Best Friend and Here's Why


Your customers are vital to your business. In truth, no matter what your industry, no matter what your focus, no matter what kind of products or services you offer, your clients are the single most profitable asset of your organization.

Clients grant your company a sense of purpose and direction. They give important feedback, and serve as a springboard for modern concepts and ideas. And let’s not disregard about the revenue they bring in.

When all is said and done, client satisfaction ought to be the number-one focus of any business. This implies more than simply appreciating your customers; it implies understanding them.


The relationships that you develop along with your customer-base will decide your company’s level of victory. And, as with any important relationship, it’s level of success will depend intensely upon how well you know one another.



But unlike most individual relationships, the company-customer relationship is one that may feel a bit unbalanced. After all, most clients don’t have to work exceptionally difficult to memorize about your business; everything that they might want to know is likely readily available.

In any case, for a company to assemble data on its customers in order to better facilitate a working relationship can be a troublesome assignment.

And the importance of customer information doesn’t end once it’s been collected; keeping precise and open records of customer transactions, preferences, needs, and concerns can effortlessly mean the distinction between a relationship that benefits both parties, and one that leaves everyone feeling unfulfilled.

Maxcrm Can Be Your Best Friend Here !

Collecting and organizing significant customer information may be a full-time work, and one that isn’t exceptionally forgiving of mistakes. As such, contributing in a high-quality Customer Relationship Management (CRM) tool like MaxCRM may be a must for any business that needs to require customer satisfaction to the next level.

MaxCRM offers a number of advantages that will assist you distinguish, understand, and help your clients, so that you’ll never need to worry about losing revenue as a result of inadequate data. Here are six benefits of MaxCRM software that can help your company find success.

Improved Informational Organization

The more you know about your clients, the more you’ll be able to provide them with the kind of positive experience that really pays off.

Everything that they do, and each interaction that they have with your organization must be identified, documented, and recorded.

To do this, you need to move beyond the sticky-notes and disorganized filing cabinets, and begin utilizing advanced organizational technology that can not only precisely evaluate and categorize information for easy future reference, but also make that data accessible across departments.

Thanks to MaxCRM this all becomes a possibility, it permits you to store a vast list of clients and any vital data with respect to them. Access to their file is indeed more helpful than before due to the cloud, so no matter who it is that's helping the client in question, they’ll have the same noteworthy information immediately accessible. This will ultimately result in less wastage of time for clients and employees.

MaxCRM For Enhanced Communication

As mentioned over, MaxCRM makes it conceivable for any employee to provide the same high level of service, by having access to the same customer data.
After all, even if your customers have a single, primary point of contact, there’s a great chance that at a few point that contact may not be accessible, and the client will be forced to have to be work with somebody new.

When that happens, numerous clients face the unhappy prospect of having to ‘start fresh’ with somebody who doesn’t understand their own special preferences and issues. MaxCRM does away with this concern, by making point by point customer data communicable to whomever might require it.

As such, it won’t matter who it is that is currently helping the client, since they’ll be working from the same information. And given that MaxCRM is cloud-based and available from any device with an internet association, the communication benefits of mobile CRM are not limited to the office.

CRM Improves Your Customer Service

Your time is important, but so is your customers’ time. And, should your customers experience a problem that needs resolution, they’re going to be troubled unless that issue can be taken care of rapidly.


With CRM, as soon as a customer contacts your company, your agents will be able to retrieve all available movement concerning past purchases, preferences, and anything else that might help them in finding a solution.

In many cases, your more experienced agents, outfitted with past information and history, will be able to find a solution within the first few minutes, thanks to an accessible database of potential issues. And, should a solution not be promptly clear, at that point bringing in other agents, or indeed crowd sourcing for answers through customer portals, could be a simple matter. With MaxCRM, customer support becomes a walk in the park.

Automation of Everyday Tasks

Completing a sale is never as simple as just getting a client to agree to commit. Together with the surface details of any sale, there are hundreds of smaller tasks that must be completed in order for everything to function appropriately.


Forms have to be compelled to be filled out, reports need to be sent, legitimate issues got to be addressed—these auxiliary chores are a time consuming, yet crucial aspect of the sales process. MaxCRM systems are designed to take the burden of numerous of these tasks from off the shoulders of your employees, much obliged to the magic of automation.

This implies that your employees will be able to focus more of their endeavors towards closing leads and settling client pain points, whereas the automated MaxCRM system takes care of the details.

Greater Efficiency For Multiple Teams

Automatically stored communication permits you to view emails, calendar and phone call details in one easily accessible place.

Add that to the ability for multiple teams to access the same information, it basically sky rockets the amount of achievable progress.

Sales, marketing, and customer service teams can share valuable information about clients to continue to funnel them down the pipeline to get the specified result of closing a sale, knowledge of new products, or excellent customer service. Every department can now tag team to induce the right data to the correct individual. With this modern found ease, teams can consistently work together to progress the bottom line.

Improved Analytical Data and Reporting

Miscalculated data should not be the reason you cannot succeed, with MaxCRM this is no longer a possibility. MaxCRM systems store information in one place which leads to moved forward analyzing of the data as a whole.

With MaxCRM, you can easily integrated with different tools or plugins, you have got the ability to produce automatic reports to maximize your time.

Personalize your dashboard views to rapidly find data required such as client data, sales goals, and performance reports to reach untapped opportunities.

With better reporting information you'll make clever and effective choices to procure the rewards in customer loyalty and long run profitability.


The Bottom Line

As you can see, there are a bunch of benefits of MaxCRM that will progress whatever size business you've got. Is your organization searching for a membership management software CRM? Omega-Cst powers small, medium, and enterprise-class organizations over the globe. Click here to learn more about MaxCRM offered by Omega-Cst. 

Friday, 4 January 2019

Top 7 questions to ask when buying a Learning management system


Recognizing the best Learning Management System in Dubai for your enterprise can be a long and overwhelming procedure. You need to locate the one that suits your budget, underpins desired results, and addresses your corporate learners issues. Anyway, how would you choose which Learning Management System will offer ideal ROI and surpass all your expectations?

Here are 7 questions to ask before to your vendor before buying any Learning Management System in UAE.

How simple is it to store or make content inside the LMS?

Making one hour of content for the course can take almost twenty hours to create. Finding simple to use content creation tools can be daunting, so ask your vendor what tools they furnish so that it reduces your time of creation. 



Since it will help in organizing the LMS and will help you to effectively distribute those materials to learners. One of most important to thing to discuss with your vendor is to ask how easy to store and share files as that would be the keystone for your LMS.

Does this LMS contain collaborative components?

With the enterprises spreading across nations and even around the globe, technologies that connect your team are crucial. So it is very important that you ask your vendor and ensure that your Learning Management System contains features like video chat, web conferencing, and instant messaging to encourage collaboration despite the distance between team members.

Is LMS Scalable?

You want to choose an LMS that can grow in line and seamlessly with your company. Moreover, the learning & development strategy that brings real tangible benefits to your enterprise. So for this, you need to check whether this system is proven to be used by large numbers of users.  When your organization grows at that time does the vendor offer other related services that are applicable to your organization (e.g. custom development of particular feature)? So scalability always remains a very crucial factor before buying any 

Learning Management System in Dubai.

What specialized support would you be able to anticipate from the LMS vendor?

The goal of any Learning Management System should be ease of learning and not the difficult technical work to manage the platform. Research the specialized support alternatives with every your vendor so you can get to expert help when you require it most.

Can you access the LMS on any type of devices?

In this hyper-digital world, people are always online in their mobile devices and learning should be such that they can access it from there devices.  Your representatives and other team members are always on-the-go and should be able to access training on whatever device they have on hand. Modern LMS isn't blocked by geographical horizons or tech confinements. Corporate learners have the chance to broaden their horizons on any device, from anywhere in the globe.

What analytics features are available for this LMS?

Your company’s LMS will have little esteem if you can’t gauge results against business objectives. Finding an LMS with analytics tools will help your enterprise measure both the effectiveness of training and ROI. With the analytics features, you can gather feedback from your corporate learners, and other relevant executives. Then use this information to achieve targeted objective statements for the company.

How Much Does It Really Cost?

Cost is always an essential factor. In this case, you need to think all of the charges involved before choosing your LMS selection. That incorporates hidden expenses that are not mentioned from your current budget, for example as LMS vendor support, system upgrades, and add-ons that boost the features of the LMS platform, not to mention ongoing maintenance charges. In case you're uncertain about the aggregate expenses, don't hesitate to approach the LMS merchant for an organized cost breakdown.

Conclusion

LMS Questions and Fitting Responses!

In this post, we surveyed a number of essential SAQs, “Should-Ask Questions” that you should ask before settling on a Learning Management System Dubai.

Enhance your employee, partner, and customer online training with our enterprise-ready learning management system UAE. Book a demo now and see why our diverse portfolio of clients reliably giving us an awesome review.

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